Approve, reject, or cancel requests

In the Request Center you can view your requests, the requests requiring your approval, or all requests, depending on your role and permissions.

If a service request has been fully approved (all levels of approval), the request's details are updated with the work order Number. It is displayed as a blue link and allows users to redirect themselves to the associated work order.

The My Requests tab:

  • Find the requests you have placed.
  • Cancel requests you have created.

Cancel a request: 

  1. Click on a request entry. The request details pane opens.
  2. Scroll to the bottom of the details pane.
  3. Click Cancel. A confirmation pop-up appears.
  4. Enter a Comment. This is mandatory.
  5. Click OK. The request is canceled.

The My Approvals tab:

Tip: You can now Approve or Reject AP files directly from the AP Posting module.

  • A list of all requests that you are the approver for.
  • Approve or reject the requests.

Approve a request:

  1. Click on a request entry. The request details pane opens.
  2. Scroll to the bottom of details pane.
  3. Click Approve. The request's status updates.

Reject a request:

  1. Click on a request entry. The request details pane opens.
  2. Scroll to the bottom of details pane.

  3. Enter a reason for the Reject action in the Comment text box.

    Note: You must put a reason in the comment box. Cimpl does not update the request if it is empty and you try to Reject.

  4. Click Reject. The request's status updates.

The All Requests tab:

Note: Only administrators and MACDs have this tab.

Approve a request:

  1. Click on a request entry. The request details pane opens.
  2. Scroll to the bottom of details pane.
  3. Click Approve. The request's status updates.

Reject a request:

  1. Click on a request entry. The request details pane opens.
  2. Scroll to the bottom of details pane.
  3. Click Reject. A Reason text box appears.
  4. Enter the Reason.
  5. Click OK. The request's status updates.

The Billing Request tab

Displays all Stop Payment Approval requests.

Approve a request:

  1. Click on a request entry. The request details pane opens.
  2. Scroll to the bottom of details pane.
  3. Click Approve. The request's status updates.

Reject a request:

  1. Click on a request entry. The request details pane opens.
  2. Scroll to the bottom of details pane.
  3. Click Reject. The Reason text box appears.
  4. Enter the reason.
  5. Click OK. The request's status updates.